The Audit Commission was investigating a local government payroll department, which was using outdated and manual process, some of which had not changed for thirty years. The lack of management and financial controls was of serious concern.
Dinesh Vora was assigned to ensure that the team not only implemented the best practice, but also became more efficient.
This six month assignment not only delivered 20% savings, but installed clear management processes and rigorous financial controls, which satisfied the Audit Commission. This project also identified an undercharge to another department which alone justified the cost of the project.
