Hospital Trusts have to compete for ‘business’ and become more commercial. One Trust recognised that the cornerstone of its success would be the transformation of the IT systems required to deliver efficient services to its patients, staff and management. Tim’s twelve month assignment objective was to deliver a new IT strategy, and transform the IT department into one able to support strategic business change in the organisation.
Building trust with the many and varied stakeholders was a core aspect of Tim’s brief. In order to do this, the reputation of IT as an effective team had to be enhanced by delivering projects that had stalled or missed deadlines, in one case by over four years. Not only did the Board agree the new strategy but they also increased the IT budget by 400% as a result of their new confidence in the IT department.
